Most companies do their best to keep their consumers happy. Customer satisfaction can go a long way in ensuring that companies do not face unnecessary backlash and that unhappy customers do not feel the need to take legal action against a business. Still, class action litigation could result if consumers do believe that a serious problem exists.
Florida readers may be interested in a class action suit that was recently filed against Apple. Privacy is at the heart of the lawsuit as three claimants indicate that Apple has violated their privacy by disclosing personal information from iTunes accounts for demographic data purposes to third parties. The information reportedly includes music listening preferences, full names, addresses and ages. The claim also states that Apple discloses information to iOS developers.
The report went on to include information about a 2016 bug report associated with Apple. The report stated that users' music databases could be seen, but Apple allegedly did not look into the issue for another eight months. Purportedly, instead of addressing the issue, Apple included a notice to tell users that their data could be used. At the time of the report, Apple had not provided a comment regarding the lawsuit.
Class action litigation needs a company's full attention because the outcomes could have negative effects on the business. If Florida business owners are facing this type of legal situation, they will certainly want to make sure they understand their options for handling it effectively. Discussing their concerns as well as any viable legal routes and possible outcomes with their legal counsel may allow them to better prepare.