Facing a number of displeased people can cause anyone to feel uncomfortable. When a business has a considerable number of disgruntled clients or customers, it is possible that a serious legal situation could arise. In some cases, if the problem appears serious enough, class action litigation could result.
Florida readers may be interested in a class action case involving Google and an out-of-state medical center. According to reports, Google is attempting to create an electronic health record management system. However, in order to create the system, the company needed health records, which it reportedly obtained from the medical center. Both Google and the medical center claim that the information disclosed did not provide individual patient information, but the complaint indicated that Google had the ability to identify the medical records based on the information provided.
The patients at the hospital claim that federal privacy laws have been violated as the medical center provided information to Google that should have had protection under the Health Insurance Portability and Accountability Act. Additional claims have also been made including breach of contract, violations of the Consumer Fraud and Deceptive Business Practices Act, tortious interference and others. It was noted that the class involved in the case could include hundreds of thousands of people.
Facing class action litigation can come with immense difficulties for companies. If Florida business owners are facing such complaints, they may have their work cut out for them when it comes to defending against allegations. Fortunately, they do not have to address this type of predicament alone, and their legal counsel could provide useful support and assistance.