Michael L. Feinstein, P.A.

Ring, Amazon facing business litigation over security systems

When something with a product goes wrong or unexpectedly, many consumers blame the company. Unfortunately, if a number of incidents occur in which a product does not act as consumers believed it would, business litigation could ensue. In some cases, companies may need to defend against the allegations made against them and their products.

Florida readers may be interested in a federal lawsuit recently filed against Ring and Amazon. Amazon is the parent company of Ring, which provides security cameras and other security products to customers. However, claims indicate that the products are less than secure as hackers have been able to access multiple cameras in different areas and speak through the systems. In multiple cases, children had reportedly been watched and spoken to by hackers through the security systems.

The claims against Ring and Amazon indicate that the companies did not take proper measures to protect against hackers and that the systems are lacking in security overall. The companies are accused of negligence, breach of implied contract, unjust enrichment, breach of implied warranty and violation of unfair competition laws. Ring reportedly indicated earlier that the hacks were connected with weak passwords chosen by the users and the fact that users were not using two-factor authentication. However, the company has not commented directly on the lawsuit.

Facing any type of legal matters can be difficult for a business, and it is important that company owners review the courses of action available for handling claims. Business litigation can take time and effort to address, which is why it is important to have assistance. Florida business owners facing legal claims will certainly want to discuss their available options with their legal counsel.

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